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Frequently asked questions
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times depend on your location:
- Standard Shipping: 7-14 business days.
- Expedited Shipping: 3-7 business days.
- Free Shipping: Available on all orders with no minimum required.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders, with no minimum purchase required. Expedited shipping is also available for an additional fee.
Can I change or cancel my order after placing it?
We process orders quickly to ensure fast delivery, so changes or cancellations can only be made within 24 hours of placing the order. Please contact us immediately at [Your Email] if you need to modify your order.
How can I track my order?
Once your order has shipped, you’ll receive an email with a tracking number. You can use this tracking number to monitor your shipment on the carrier’s website or in the "My Orders" section of your account.
What should I do if my order is damaged or lost in transit?
If your order arrives damaged or is lost in transit, please contact our customer support team at shopshoppp123@gmail.com
as soon as possible. We’ll work with you to resolve the issue and ensure you get a replacement or refund if necessary.